Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed over to our shipping partners for delivery.

Estimated Delivery Times

• United States: 7–14 business days

• Canada: 7–14 business days

• Australia & Europe: 7–14 business days

• Other international destinations: Delivery times may vary depending on local postal services and customs clearance.

We typically ship via UPS or FedEx, depending on your location and the shipping method selected.
Tracking numbers will be provided for all orders.

Please note: Delivery times are estimates and may vary based on location, customs processing, courier delays, holidays, or extreme weather conditions.

Shipping Fees

Shipping rates are calculated at checkout based on your shipping address and order total.
We strive to offer the best possible rates while ensuring reliable and timely delivery.

Tracking Information

All orders include a tracking number, which will be emailed to you once your package has shipped.
You can use this number to monitor your shipment’s progress at any time.

Delays & Exceptions

Occasionally, shipments may be delayed due to:

• Public holidays or peak seasons

• Severe weather conditions

• Customs or import clearance for international orders

We do our best to avoid delays and will keep you informed if any major issues arise.

Customer Support

If your order has not arrived within the estimated timeframe or if you have any concerns, please don’t hesitate to contact us:
📧 support@seedsvix.com
Our customer service team is available Monday to Saturday, 9 AM – 9 PM (PST) and will respond within 24 hours.